OUR COURSES


Work Ethics

Researches in Bahrain Market show that 72% of the people who lose a job do so because of the lack of good work habits, rather than the lack of appropriate job skills. Factors most often cited for job loss are tardiness and absenteeism, failure to follow instructions, and inability to get along with supervisors or fellow workers.

Negotiation Skills

Negotiation skills are vital for today’s modern workplace. Negotiation means effectively being able to articulate his/her position on issues to gain support from others; generate multiple alternatives to a problem and present these effectively. An effective negotiator works to achieve win/win outcomes that others can accept and utilises skills such as compromise.

Warehouse Management

Negotiation skills are vital for today’s modern workplace. Negotiation means effectively being able to articulate his/her position on issues to gain support from others; generate multiple alternatives to a problem and present these effectively. An effective negotiator works to achieve win/win outcomes that others can accept and utilises skills such as compromise.

Procurement & Contract Management

A clear understanding of the principles of effective public procurement, the generic procurement process and the role of corporate and transactional procurement.
The capability to plan, implement and evaluate a sourcing process appropriate to the value/risk of the category being procured.
Knowledge of what rules and procedures govern public procurement – and why they exist

OFFICE MANAGEMENT SKILLS

The Office Management program aims to create a dynamic, learning situation, where office administrators/secretaries/back office staff can explore ways to advance their career skills and to create a better quality of life. The course focuses on interpersonal skills, techniques for managing time, stress, people and workloads, strategies for effective team-work, communication, and solving problems.

Sales and Merchandising

 In the broadest sense, sales and merchandising is any practice which contributes to the sale of products to a retail consumer. At a retail in-store level, merchandising refers to the variety of products available for sale and the display of those products in such a way that it stimulates interest and entices customers to make a purchase.

Writing Skills

Writing Skills are an important part of communication. Good writing skills allow you to communicate your message with clarity and ease to a far larger  audience than through face – face or telephone conversation.

Stress Management

Stress seems like an inevitable part of life. The demands of work, home, and society can place a lot of stress on just about anyone. This one-day workshop will help you identify your personal stressors and will explore some ways to manage and prevent stress.

Presentation Skills

A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two day workshop, you will master the skills that will make you abetter speaker and presenter.

NLP In Customer Service

Customer Service is a vital part of every business. Without it, there is no oil of rapport to make transactions easy and effective. In today’s climate of economic fearfulness, mastery of customer service is more important than ever. Because customer service personnel are sensitive to human feelings–they were hired because they care–they are often subject to burnout if they do not have the special skills for protecting, processing and recording their experiences with irate customers.

Working Smarter

Your organization can gain a significant, competitive advantage by integrating modern technology into their operations. Scheduling meetings with clients, knowledge-sharing between personnel, and accessing important information becomes immediately easier by deciding to use technology to your advantage. There is an endless list of professional activities that can be improved by using technology to your advantage. In this course, students learn both the positive aspects of using technology in the workplace, and the risks associated with changing operational procedures. They learn methods for successfully introducing technology into their organizational environment.